Video and Voice-based Customer Feedback
Designed for Customer Experience & Management Programs
YOUR CX PLATFORM STRATEGY
Has the Coronavirus pandemic accelerated the importance of Video and Voice Feedback?
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WHAT WE DO
See and hear what customers want to say
Understand the Customer behind your Scores
Act & Influence
Automatically embed KPIs into Systems of Record. Create new customer journeys. Share Customer Stories.
Profit as more Customers become Promoters
Ask your questions using video to build trust and engagement
Create authentic customer relationships
Go beyond word sentiment to better understand what customers are saying and feeling
Improve customer scores