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Video and Voice-based Customer Feedback
Designed for Customer Experience & Management Programs
![d1.png](https://static.wixstatic.com/media/51771a_2a6da9dfe8944c6096d3c69847ca29c3~mv2.png/v1/fill/w_180,h_180,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/d1.png)
![guy_with_phone.png](https://static.wixstatic.com/media/51771a_ac1992adda504906a02f20b4ec3deab2~mv2.png/v1/fill/w_180,h_180,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/guy_with_phone.png)
![girl_cafe.png](https://static.wixstatic.com/media/51771a_176b88d4c8c94a108a4a77b4fbd88f84~mv2.png/v1/fill/w_180,h_180,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/girl_cafe.png)
![girl_with_phone.png](https://static.wixstatic.com/media/51771a_4c50ee4ef698429e964f46cd5703d51b~mv2.png/v1/fill/w_213,h_427,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/girl_with_phone.png)
YOUR CX PLATFORM STRATEGY
Has the Coronavirus pandemic accelerated the importance of Video and Voice Feedback?
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![strategy illustration.png](https://static.wixstatic.com/media/51771a_5cd886d7ac244f649fd66465d05a3b9d~mv2.png/v1/fill/w_689,h_418,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/strategy%20illustration.png)
elementary AI
Your strategy
Current approach
WHAT WE DO
![Rectangle 52.png](https://static.wixstatic.com/media/51771a_036ef872815a42bca192e70c4563c9e2~mv2.png/v1/fill/w_66,h_66,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/Rectangle%2052.png)
![](https://static.wixstatic.com/media/51771a_ff77f5435ee84737a026c0428ac60ce4f000.jpg/v1/fill/w_124,h_93,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/51771a_ff77f5435ee84737a026c0428ac60ce4f000.jpg)
Capture
See and hear what customers want to say
![lightbulb.png](https://static.wixstatic.com/media/51771a_f5c69582b4fe42b0a1b48ca456387e08~mv2.png/v1/fill/w_31,h_31,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/lightbulb.png)
Understand the Customer behind your Scores
![Rectangle 41.png](https://static.wixstatic.com/media/51771a_a4c8e630f6834f3f9d8719fb2653f043~mv2.png/v1/fill/w_166,h_166,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/Rectangle%2041.png)
![](https://static.wixstatic.com/media/51771a_6a21fbaf98ed4fa7b4d53e5f354443d5f000.jpg/v1/fill/w_124,h_93,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/51771a_6a21fbaf98ed4fa7b4d53e5f354443d5f000.jpg)
Act & Influence
Automatically embed KPIs into Systems of Record. Create new customer journeys. Share Customer Stories.
![chart.png](https://static.wixstatic.com/media/51771a_2ce94cd1658b407a9aac2735f110dd11~mv2.png/v1/fill/w_32,h_32,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/chart.png)
Profit as more Customers become Promoters
![Ellipse 24.png](https://static.wixstatic.com/media/51771a_282b030e7db440709da6189b536c7c86~mv2.png/v1/fill/w_183,h_92,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/Ellipse%2024.png)
Ask
Ask your questions using video to build trust and engagement
![handshake.png](https://static.wixstatic.com/media/51771a_d01db2c3a8f646eeaa17da121978ae16~mv2.png/v1/fill/w_32,h_32,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/handshake.png)
Create authentic customer relationships
![Ellipse 26.png](https://static.wixstatic.com/media/51771a_97f6222eb12c41209f188bcff5b49c17~mv2.png/v1/fill/w_87,h_87,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/Ellipse%2026.png)
![Ellipse 26.png](https://static.wixstatic.com/media/51771a_97f6222eb12c41209f188bcff5b49c17~mv2.png/v1/fill/w_87,h_87,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/Ellipse%2026.png)
![](https://static.wixstatic.com/media/51771a_001ae6e4468e4665a2ad83ba78822692f000.jpg/v1/fill/w_124,h_93,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/51771a_001ae6e4468e4665a2ad83ba78822692f000.jpg)
Analyse
Go beyond word sentiment to better understand what customers are saying and feeling
![thumbsup.png](https://static.wixstatic.com/media/51771a_a21eee72356e423daf23e751e87d6192~mv2.png/v1/fill/w_31,h_31,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/thumbsup.png)
Improve customer scores
![Rectangle 45.png](https://static.wixstatic.com/media/51771a_1724adc45e42409781700a788e75523d~mv2.png/v1/fill/w_126,h_126,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/Rectangle%2045.png)
![Rectangle 53.png](https://static.wixstatic.com/media/51771a_ee9a6406d43046698567a8ffac0115d2~mv2.png/v1/fill/w_166,h_166,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/Rectangle%2053.png)
![](https://static.wixstatic.com/media/51771a_bf8ed623e1d74be2886bbb1d72bc3bcaf000.jpg/v1/fill/w_124,h_93,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/51771a_bf8ed623e1d74be2886bbb1d72bc3bcaf000.jpg)
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