Video and Voice-based Customer Feedback

Designed for Customer Experience & Management Programs

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YOUR CX PLATFORM STRATEGY

Has the Coronavirus pandemic accelerated the importance of Video and Voice Feedback?

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elementary AI

Your strategy

Current approach

WHAT WE DO

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Capture

See and hear what customers want to say

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Understand the Customer behind your Scores

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Act & Influence

Automatically embed KPIs into Systems of Record. Create new customer journeys. Share Customer Stories.

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Profit as more Customers become Promoters

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Ask

Ask your questions using video to build trust and engagement

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Create authentic customer relationships

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Analyse

Go beyond word sentiment to better understand what customers are saying and feeling

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Improve customer scores

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READY TO GET STARTED?

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